Hi team,
Recently we faced issue on our website that was showing pop up ads & unknown redirects to spam websites from our site upon analyzing it has been occurred multiple times and we have tested many things like plugin enable disable test , .htsacces & core files security malware scans & many things but we haven’t found any root cause for it not as per the engineer we need to re-validate the theme core files to be sure that the popup are not being loaded to the website. hereby i am sharing you the theme file can you ask you, dev team, to have a look if we have any malware or port open somewhere by some malware in the theme files?
This is the latest copy of the theme file from our production server I request you to please let us know by checking
https://drive.google.com/file/d/1dlxc6LT2FZ-Sc6AkT38ShAR3sjANn-gT/view?usp=sharing
Hi meezan,
As I can see you are using the last version, and everything seems fine, we tested this theme version and there is now malware or code to ad popup ads, please provide some more details about this and some screenshots, in this way I will be able to identify the problem on live website and will be more easy to help you.
Thank you for your understanding!
Hi Calin,
This is what we have observed on the website and not just one device we saw this on multiple different devices and the behavior is intermittent i think because it is not always showing ads it happens twice-thrice a in a week
there are some URLs where it re-directs us while browsing the site at that time
https://analytics.smartracking.top/click.php?lp=1&place=backfix
https://worldbestposts.com/?l=7j91HEaAheyf2pi&s=313107099330551885&z=3440038
Also these are some screenshot from the devices
https://imgur.com/a/RmkfxiR
Hi,
This is strange, usually this is add by some plugins or custom code for ads.
As a suggestion, please make a full backup to your website and database and make a theme update to Newspaper v10.3.6 and see if the problems are still persisting.
Let me know the results!
