“Unsubscribe” button doesn’t work on mobile version

Posted in: Newsmag
Post count: 27

Hi,

I’ve integrated Newsmag with NEWSLETTER PLUGIN app and when I click on unsubscribe button it works fine in case of desktop only. When I click on mobile browser I see the page NEWSLETTER without forms.

mobile view

The NEWSLETTER PLUGIN support told me that it’s the matter of theme.

Do You have any ideas how to resolve it?

Post count: 27744

Hello,

You have the AMP+tagdiv mobile theme, which is why you don’t have the button on mobile.
You’ll need to create a separate content in mobile editor section at the bottom of the page – https://forum.tagdiv.com/mobile-theme-introduction/https://i.imgur.com/S83kxsC.png or disable the mobile theme on the page where it is the newsletter -> https://imgur.com/d3kTBRf
Also, the AMP plugin is deprecated – https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Thank you!

Post count: 27

Yes, I edited (put shortcode there) in mobile editor and works fine. Thanks

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