Update 10.3.6 Broken

Posted in: Newspaper
Post count: 19

Hi,

We have just run the latest update 10.3.6 and it has broken our site and is showing a fatal error – please help ASAP!

http://www.motorsportmemorabilia.com

Thanks,

Tim

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 19

Hello Vlad,

We have tried all of this but it does not resolve the errors, it has given us many fatal errors – see below:

Fatal error: Uncaught Error: Call to undefined function wp_foots() in /var/sites/m/motorsportmemorabilia.com/public_html/wp-includes/general-template.php:2900 Stack trace: #0 /var/sites/m/motorsportmemorabilia.com/public_html/wp-content/plugins/td-standard-pack/Newspaper/footer.php(191): wp_footer() #1 /var/sites/m/motorsportmemorabilia.com/public_html/wp-content/plugins/td-composer/td-composer.php(159): require_once(‘/var/sites/m/mo…’) #2 /var/sites/m/motorsportmemorabilia.com/public_html/wp-includes/class-wp-hook.php(287): {closure}(”) #3 /var/sites/m/motorsportmemorabilia.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array) #4 /var/sites/m/motorsportmemorabilia.com/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /var/sites/m/motorsportmemorabilia.com/public_html/wp-content/themes/Newspaper/footer.php(2): do_action(‘tdc_footer’) #6 /var/sites/m/motorsportmemorabilia.com/public_html/wp-includes/template.php(723): require_once(‘/var/sites/m/mo…’) #7 /var/sites/m/ in /var/sites/m/motorsportmemorabilia.com/public_html/wp-includes/general-template.php on line 2900
There has been a critical error on your website.

We have also sent an email to your contact email address, is someone able to log in and have a look for us? the email was sent from sales@motorsportmemorabilia.com

Thanks,

Tim

Post count: 18283

Hello !

We will reply via e-mail.

Thank you !

Post count: 62

Hi I have two sites both broke after latest update.. first one removed all plugins and site was total trash – i have manually fixed that one… the other one seems to not show any wpbakery blocks….. i can’t seem to fix that.. i havent turned on debug tools yet.. but i suspect I will need to clear some cache or reinstall wpbakery again (which by the way is showing out of date)

  • This reply was modified 5 years by jsup.
Post count: 18283

Hello !

Please make sure that WP Bakery is up to date and it is active. You can even try and reinstall it.

Let us know the result !

Thank you !3

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