update 11.4.2 to 11.4.3 not appear

Posted in: Newspaper
Post count: 3
macamp
#440779
May 3, 2022 at 5:50 pm

I have version 11.4.2 of the newspaper, but the “updates” page doesn’t show anything. I have no way to upgrade to 11.4.3. the wp-admin/admin.php?page=td_theme_updates link has header only. the body is empty

Post count: 21065
Bettina
#440827
May 4, 2022 at 8:40 am

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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