An update from version: 12.1 to version: 12.2 has broken my website https://fundabook.com/ entirely and it is not recovering back. Why would you offer updates if they are not compatible or may broke a website. This is my second time my site is broken because of an update. I had to undergo a complete redesign of homepage due to an update but posts pages were working but this time it broke single post page as well. I am no where now. My website has a A LOT OF TRAFFICe but it is completely useless because of this theme. I am going to scrap it very soon.
I am going to post it everywhere if you guys fail to help me getting my website up soon.
Clear cache , improve rules. Your site is not broken
Hello @arvindk!
I’m sorry to hear about this.
Before every update, you need to deactivate the non-tested plugins with our theme and then update the theme and tagdiv plugins too.
Try to deactivate all the plugins and cache plugins that you use and try to reinstall the plugins again.
It could be from a plugin conflict or settings: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the issue is still there, then let us know. We will investigate the issue and let you know what can be done there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
I was able to get it up after falling back to 12.1 version and resetting Theme settings from Newspaper theme panel. I had same issue last time and I had to reset everything, (all page designs) to default before I could make it working. No conflict with any plugin was encountered then. So I am scared to do an update now since it has occurred twice.
Hi arvindk,
We will like to investigate this situation, if you agree, please contact us via email, be sure that you have a full backup, and let us know when we can update the theme to see what can cause the problem. Also, include the link to this topic to can identify you!
Thank you!
I have the same problems (with JS) after update to 12.2
https://forum.tagdiv.com/topic/load-more-button-dont-work-and-others-errors/
I will take a backup and will share details. I can do it on weekend only.
