Hey guys,
I updated today 5 websites from 9.7.2 to 9.7.3.
All the menus and sidebars were broken on all websites.
I’m using cloud template for posts and header.
All websites have WP up to date.
> I updated and activated all plugins. Same problem.
> I deleted tagdiv plugins (td composer and cloud) and reinstalled. Same problem.
I had to restore all websites because all websites are live, so I can’t show you the issue on a live website.
Any idea where to look ? what to do ?
Never had this issue in the past.
Thanks for your help.
Hi,
Please check this topic -> https://forum.tagdiv.com/topic/how-to-place-side-bar-widget-on-tag-div-composer/ if there are other problems, let us know!
Thank you!
Thx Calin,
So it means the 9.7.3 update basically breaks the websites that use sidebar or single image in cloud post ? (!!!!)
I tried to replace tdc_map.php but no results, website still broken.
Hi,
Replacing the tdc_map.php should remove the condition for the elements that are not show in TagDiv Composer if you are using the WPBakery, please make sure that you’ve clear all cache after you make those changes.
Also if you have the child theme activate the there are some settings that will not apply, those will be set on default.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Thanks Calin.
Well I’m not using WPBakery.
And yes I clear all cache every time.
So still the same issue. Any idea how to solve that ?
Hi,
That should fix the problem with single image on tagDiv Composer ( the element should be display ).
If you want we can take a look for you, just send us an email.
Thank you!
Hi Calin,
The problem (sidebar and single image not working) is still there. I sent you an email with details.
Thanks for your help
