Dear Newspaper Staff,
I currently have the 9.6.1 version with:
ACTIVE
tagDiv Composer
tagDiv Social Counter
ACTIVATE
tagDiv Cloud Library
WPBakery Page Builder: version 5.6 (6.1 is the last one)
I don’t know if I need wpbakery page builder, anyway I don’t have the automatic update for this plugin.
I update from NewsP 9.6.1 to 10.3, after that I activate all the required plugins (included Stardard Pack) and I clean the website cache. After all this, the website changes a lot not in better.
strange code appears right below the title:
[tdc_zone type=”tdc_content”]
[td_block_trending_now css=”.vc_custom_1547535486730{margin-top: 10px !important;}”]
Pictures are lot bigger inside the posts and a lot smaller on the homepage.
The menu and all the submenus are taken away from the horizontal menu and put in a list mode.
here’s the screenshots (they redirects to the url: https://it.imgbb.com/)
https://ibb.co/gRKKVVX
https://ibb.co/5G666L6
https://ibb.co/f9nckN0
https://ibb.co/JqB1TcY
Please help, thank you
Hi,
Please make sure that all theme plugins are installed -> https://i.imgur.com/fqhQpf3.png after that there should be no problem, but if the problem persist, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
sorry but I don’t understand your instructions. You say to check that all themes plugins are installed, but when they have to be in installed mode? Before making the update or later?
Also, you put red arrows in the picture on 3 plugins, but I didn’t understand why.
(With “tag div mobile them” in ACTIVE, my website pages are missing in some cases, but maybe I set wrong instructions).
Anyway, please could you provide step by step guidelines for the update, in the right sequence?
1) do this
2) do that
e) etc. etc
In case it doesn’t work:
1) do this
2) do that etc.etc.
Thank you!
Regards
Hi,
“Also, you put red arrows in the picture on 3 plugins, but I didn’t understand why.” the 3 plugins indicate with arrows are theme require plugins, you need to have these enable.
Also if you have mobile theme plugin enable, for pages you need to set a different content in mobile editor, here is a similar topic -> https://forum.tagdiv.com/topic/specific-pages-from-menu-do-not-open-on-mobile-theme/
Here is our guide for steep by steep to update the theme -> https://tagdiv.com/update-newspaper-theme/
Also if you want we can make the update for you, for this you need to make a request to our services here -> https://tagdiv.com/premium-customization-services/
Thank you for your understanding!
Hi,
here’s what I did:
FIRST ATTEMPT
I updated theme to 10.3
I updated all plugins
I cleared cache
I activated all required plugins (including the required plugins, which are are 4: there’s also Social Plugin).
It didn’t work.
SECOND ATTEMPT
I updated theme to 10.3
I updated all plugins
I cleared cache
As you said, I deactivated all plugins, except “tagDiv Composer”.
I cleared cache.
STILL BAD GRAPHICS
ATTEMPT 3
I deactivated and deleted old version of Wp Bakery Page Builer (in WordPress standard plugin section)
I updated theme to 10.3
I updated all plugins
I cleared cache
I activated all 4 required plugins.
It didn’t work.
ATTEMPT 4
I deactivated and deleted old version of Wp Bakery Page Builer (in WordPress standard plugin section)
I updated theme to 10.3
I updated all plugins
I cleared cache
I deactivated all plugins, except “tagDiv Composer”.
STILL WRONG GRAPHICS
Plugins list available: please there are any incompatibilities with NewsPaper them? Thank you
Asset CleanUp: Page Speed Booster
Auto Image Attributes From Filename With Bulk Updater
Disable Gutenberg
Email Address Encoder
Embed Plus for YouTube – Gallery, Channel, Playlist, Live Stream
Envato Market
FG Joomla to WordPress (not active but updated)
Google Analytics for WordPress by MonsterInsights
HTTP / HTTPS Removal
Media File Renamer (Auto Rename) (not active but updated)
Redirection
Regenerate Thumbnails
SG (Siteground) Optimizer
Spreaker Shortcode
tagDiv Cloud Library
tagDiv Composer
tagDiv Social Counter
tagDiv Standard Pack
WishList Member™ 3.1 (not updated at 3.2.76)
Wordfence Security
WP Content Copy Protection with Color Design (not active)
Yoast SEO
Hi,
Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks