Update problems

Posted in: Newspaper
Post count: 20

Hi

When you updated Newspaper to 6 I updated it through the instructions. It is on my pc so it isn’t live. Here is the error message I get. Any ideas on what to do?

wp booster error:
Please update your [tagDiv social counter] Plugin!

Post count: 6600

Hi,

This happens because you use an old version of the social counter plugin and you need to update it so please make sure that you remove the plugins and install them from the /plugins folder from the newspaper-ft folder: http://screencast.com/t/S8v2yOivr and make sure you have version 3.0 of the social counter plugin.
If you need additional assistance on this don’t hesitate to contact us and please also provide your item purchase code.

Thanks

Post count: 20

Thanks

That fixed some of the problems. I still get these errors

[td_slide_big limit=”8″]
[td_block2 limit=”6″ custom_title=”DON’T MISS” ajax_pagination=”next_prev”][td_block1 limit=”5″ header_color=”#f65261″ custom_title=”TECH AND GADGETS” ajax_pagination=”next_prev”][td_ad_box spot_id=”custom_ad_1″][td_block2 limit=”6″ custom_title=”TRAVEL GUIDES” ajax_pagination=”next_prev” header_color=”#82b440″]
[td_block2 limit=”6″ custom_title=”FASHION AND TRENDS” ajax_pagination=”next_prev” header_color=”#ff3e9f”]

[td_ad_box spot_id=”custom_ad_1″]

[td_ad_box spot_id=”custom_ad_1″]

Thanks

Post count: 6600

Hi,

For those you have to run the import settings script, as instructed in the theme update guide: http://screencast.com/t/8zDQtPqV3https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Post count: 20

You know that is old information. I never saw that. Nor is your documentation folder worth putting in the zip folder. It should include a document with instructions on how to upgrade.

I seem to remember after an extensive search through your forum instructions on simply replacing files.

I started this update when 6 came out and now just getting back to fixing the mess it has created.

So now that it is totally Fed up how can I fix it?

I don’t to lose all the pages I entered so far.

By the way there was nothing in the theme with instructions like that image.

Thanks

Post count: 3343

Hi and sorry for all the issues encountered.
The version 6 is more like a new theme, not just a regular update and require some steps to update from an old version 4.xx to latest 6.xx

Here is all the necessary steps: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also on your Welcome screen you have the script that will fix your pages: http://screencast.com/t/8qWYKv9W

Please let me know if you manage the fixes.

Can you provide your site URL to take a look?

Post count: 2

Hello,

made the update like instruction…had to modified the design all colours changed, not so nice. But the mayor problem is some text of older posts are still in backend but not on frontend…some pages are blanc (only whote) altrough the nice preview link is on home page ??? If I write a new post also no text on frontend???

http://blog.portalmallorca.de

no more text
http://blog.portalmallorca.de/alte-mole-im-neuem-glanz-gegenueber-der-kathedrale/

blanc site
http://blog.portalmallorca.de/fisch-kaufen-und-zubereiten-lassen-in-der-markthallte-santa-catalina/

now are ale post blanc???

S.O.S…Please need help

Post count: 2

note: deactivated the plugins through ftp

sides are back – but without text and for example this side also with plugins have no structure

you can see only hyperlinks but no text –

http://blog.portalmallorca.de/beldecor-mallorca-shabby-chic-vintage-moebel-galerie-in-palma/

thanks

Post count: 3343

Hi,

Firstly please install the Visual Composer plugin that is required by the theme. Go here and install it: http://screencast.com/t/tOn1NYUQIt

About the blank posts the text is there but is white http://screencast.com/t/pCV7TFx4tDa , you need to go to Theme Panel -> Theme Colors -> Posts and leave the default color of the text not white like here: http://screencast.com/t/XHTVArHgpkPy

Post count: 20

Hi My problem isnt fixed and my post got hijacked

Post count: 6600

Hi digitaleditor,

Sorry for all the trouble you have with this! Have you tried the instructions provided by Marius? Please make sure you do so and if you still can’t manage to solve this please provide your admin login details via email at contact@tagdiv.com so we can have a closer look at this and also provide a link to this topic. We will get back to you with an answers as soon as possible.

Thanks

Post count: 20

ok yes I originally when through all the steps described above.

Digging around it looks like there aren’t any sliders in the theme anymore.

this is the slider on home page now

[td_slide_big limit=”8″]
[td_block2 limit=”6″ custom_title=”DON’T MISS” ajax_pagination=”next_prev”][td_block1 limit=”5″ header_color=”#f65261″ custom_title=”TECH AND GADGETS” ajax_pagination=”next_prev”][td_ad_box spot_id=”custom_ad_1″][td_block2 limit=”6″ custom_title=”TRAVEL GUIDES” ajax_pagination=”next_prev” header_color=”#82b440″]

[td_block2 limit=”6″ custom_title=”FASHION AND TRENDS” ajax_pagination=”next_prev” header_color=”#ff3e9f”]
[td_block4 limit=”1″ custom_title=”EDITOR PICKS” ajax_pagination=”next_prev” header_color=”#2b2b2b”][td_ad_box spot_id=”sidebar”]

[td_ad_box spot_id=”custom_ad_1″]

If I could post an image you could see that these three blocks are in a table with two columns.

Also, it looks like when upgrading Visual Composer the template that I created for all the pages I was created is lost. So this pops up in a section that I created in Visual Composer in one of the columns ( [td_ad_box spot_id=”custom_ad_1″] ).

This was done because there wasn’t a way to create a custom column on the pages I need a custom sidebar.

This is on my personal computer so there is no way to give you a link.

Digging around on what is lost looks to me like I am hosed and will have to start over. Which totally SUCKS

Post count: 7909

Hi,

Sorry for inconvenience! Your shortcodes were not renamed so please make sure that you update the theme properly using the above guide, update also the plugins that come with the theme files and run the script like it is suggested in the docs so you should not have this issue anymore:

The import script does the following operations:

    Imports the old settings to the new theme
    Renames all the shortcodes from your pages to the new names
    Imports all the sidebars
    Renames all the widgets from the sidebars to the new names

For example [td_ad_box spot_id="custom_ad_1"] will be renamed automatically to http://screencast.com/t/yA2Eh2bf8

Thanks!

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