update support

Posted in: Newspaper
Post count: 109

Normally I update the Newspaper theme myself.
unfortunately I’m stuck during the update of Newspaper that’s released on the 16th of July

After uploading the new files and activating the theme the website was messed up like this
http://gyazo.com/62cbd4f082ddc33967bbc4c93fe6663f

After rolling back to the previous version I got this error

Fatal error: Call to a member function get_map() on a non-object in /home/vetvrij/domains/public_html/wp-content/themes/newspaper/includes/widgets/td_page_builder_widgets.php on line 11

Can anybody please help me out and update Newspaper at my site?

Thanks!

JB

Post count: 6600

Hi,

Have you updated theme from version 4, if so you have to run the update script after updating the theme, like instructed in the update guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Updating the theme right shouldn’t cause you any issues so you can try to update the theme based on this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ backup your current install, run the import settings script, update plugins and check the result. You can always get back to the previous working theme version if something goes wrong as long as you backup it but doing the update as instructed the theme should work fine.
You should also consider into the process at the following aspects:

– backup your current theme/WordPress/database: https://codex.wordpress.org/WordPress_Backups
– setup a maintenance mode and you can use a plugin for that.
– empty all caches/purge files if you also use CDN host then disable any services of this type until you switch to the new theme
– disable all plugins
– install the theme then install the required plugins
– switch back the rest of the plugins and start other services

Let us know how it goes!

Thanks

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