update to 12.1 failed

Posted in: Newspaper
Post count: 70
Bikul
#456196
Oct 29, 2022 at 11:19 am

Hello,
when I update the Newspaper theme from 12 to 12.1 (and installing necessary plugins) the website is not as it was before:
– Logo missing
– Sidebar missing
– some thumbnails missing
– footer and subfooter are completely different

So I reverted it to my backup-version 12 for now.

What can I do?
Thanks for Help
Bernd

https://kitz-magazin.de/download/12_1_01.jpg
https://kitz-magazin.de/download/12_1_02.jpg
https://kitz-magazin.de/download/12_1_03.jpg

Post count: 27744
Anamaria
#456250
Oct 31, 2022 at 7:51 am

Hello,

I recommend you update the theme on a staging website and make sure that you activate the tagDiv plugins activated to keep the website’s look.
Before the update, please fully backup all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ using method B.
Also, please let us know about errors when you try to update the theme; also, please disable all extra plugins.

Thank you!

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