Updated Homepage and now Pagebuilder don't work fully…

Posted in: Newsmag
Post count: 27

Earlier today I moved a block on my Homepage and decided it’s position wasn’t what I wanted and went to move it back and now for some reason I am only able to move the first 2 blocks on the homepage page builder. I can’t see or access the other 10+ blocks. For some reason when I love the edit page the top left icon in the page builder keeps loading. The icon that links to wpbakery.

I am able to add more blocks, but I can’t see them to edit them.

For some reason the window just doesn’t want to expand the height for all the other blocks to display.

Post count: 27

Perhaps I need to update the composer files? I haven’t done this since initial theme installation back in July 17th.

Can I simply just download the files and rewrite them in the plugins folder via ftp? I noticed the composer files have edit dates of July 30th so most likely cause of my issue.

Post count: 6600

Hi,

Theme version 2.2 was released today so you can download it from themeforest: http://themeforest.net/downloads then update it and also update the plugins and the VC plugin, make sure you use version 4.6.2.

Use this theme update guide: https://forum.tagdiv.com/how-to-update-theme/ and VC update guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/

Let us know how it goes!

Thanks

Post count: 27

I have done extensive modifications to the theme so fingers crossed all updated files are documented 😉

Post count: 27

I see the patch2.1_2.2 folder in theme however there are some files in there that I have done edits too.

If I update just the js_composer files would that work with my original installation from July 17th?

I don’t really want to update the theme files unless there is a security risk or simply doesn’t work and by the looks of it, it’s working fine atm. Just having that issue with the page builder glitching in admin.

Post count: 27

Also forgot to mention that we are running version 2.0.

Post count: 6600

Hi,

Theme version 2.0 had the VC version 4.5.3 included within and the most recent version offered in the theme is 4.6.2. You could try to update your vc version to 4.6.2 and test this again however that version hasn’t been tested with your theme version so I’m not sure how it will behave yet you should try it and see how it goes. You can find it in the latest theme version in /plugins folder: http://screencast.com/t/jGU40i7J

You could also test this by disabling those other plugins you sue it may be that the VC plugin is in conflict with one of your current plugins causing those issues.

Hope this helps!

Thanks

Post count: 27

OK Cool, I will give that a shot this weekend and get back to you all! Thanks again for the support, it’s greatly appreciated. You guys do a great job and im happy I found you & your theme 😀

Post count: 6600

Hi,

No problem! Glad we can help!
Let us know how it goes!

Thanks

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