Hey
I have just used FTP to update to newspaper 8.6 and I have also updated the plugins that followed with the update, but “tagDiv Multi-Purpose” does not work at all, so I need some help getting it to work.
It is installed and active, but does not show its functions in the “tagDiv Composer!”.
Thanks
Roberto
Hi,
There are some parameters that you can check, in the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can cause issues with the theme and theme plugins. Ask your hosting provider to increase the values if necessary.
Additionally after doing this, please try as a quick test to deactivate all plugins except theme plugins, and check if the composer works properly. Let us know the results.
Thanks
HEJ
I AM MAKING CHANGES, BUT I NEED TO SEND YOU A PHOTO, that others cannot see.
Roberto
My host sayas that they do not allow me to edit php.ini or .htaccess.
But I can still edit them, but I do not know where to place one of these…
php.ini
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
upload_max_filesize = 50M
.hthaccess
php_value max_input_vars 5000
php_value max_execution_time 300
php_value post_max_size 50M
php_value upload_max_filesize 50M
I have tried to place it in the top, meiddel and end of in php.ini
and each time I get the same message in Tag div composer.
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
If I place the text in .hthaccess, the webpage crashes.
Hope you can help me.
Right now my Newspaper system status is:
Theme version i 8.6
php.ini configuration
Server software i Apache
PHP Version i 7.1.10
post_max_size i 96M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 50 – the execution time should be bigger than 60 if you plan to use the demos. To see how you can change this please check our guide here.
(max_execution_time 50 is the number that I cannot change)
max_input_vars 5000
SUHOSIN installed false
mbstring available
WordPress and plugins
WP version i 4.9.2
WP multisite enabled i No
WP Language i en_GB
WP Memory Limit 94 MB/request
WP_DEBUG False
I have also tried all the following…
http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
From the server side the PHP settings cannot be altered,
so what do I do?
How can I use the “tagDiv Multi-Purpose” plugin
Those parameters are essential in the theme and theme plugins functionality. They are not something specific to this theme, such requirements are needed in general.
If the hosting provider cannot help you with this requirement, then the theme and plugins may not work properly. Usually the hosting makes these modifications if needed, most have recommended methods.
We could provide a refund if the theme cannot be used by you. The theme has requirements that have to be met in order to work at it’s best. The ones mentioned above and these ones
– https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hey Simion
Since I cannot use the theme I would like a full refund.
Thank you very much.
Thanks for the good theme though.
Kind regards
Roberto
