Whenever we update our website bmcelections.com with new posts, any visitor who comes to website does not see it immediately. they need to refresh their page and then they see the post on the homepage
Why is that?
For news themes, this caching should not be an issue as we regularly update posts and have returning users only. so they will not refresh it everytime
Can you advise how can this be taken care off
Hi @sibinfotech,
There is no issue with the theme regarding what you describe until there is an incompatibility with some third plugin or cache misconfiguration.
It can occur for many reasons:
You are using some plugin (which?) of cache? (you’re cleaning after any modifications?)
How about third plugins, special this one “Yop Poll”.
what change have you done lately?
Also you have some errors & advertence on console!
Hi,
We only recommend this caching plugin and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also make sure you disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
Hello
We do not have any plugin for caching
Then why is it happening?
It is like a returning visitor needs to press refresh so that he can see updated content
Why?
Hi
Do you have any cache on the server, not in your wp install, directly on the server? Contact your host provider and ask him if there is any cache for php. You can also try to deactivate all plugins except Visual Composer, just to make sure that there is not a plugin’s fault then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi Andrei
Have tried everything
Have sent you the login credentials on contact@tagdiv.com with subject “updates news does not come on homepage until user presses refresh”
Please look into it and resolve it asap
Regards
Anuj