upgrading from 8.8 to 9

Posted in: Newspaper
Post count: 7

I did the updating by ftp exactly as indicated.
I downloaded the new version and installed it without problem.
The thing that I don’t understand is that it is still indicating the version 8.8 instead of 9.0

Post count: 23312

Hello kaoba01,

It seems to be a problem regarding on memory cache. Ensure that you have clear all of these, purge CDN files and check the results.

Thanks for your understanding!

Post count: 7

from myself,I did not install plugin with cache and I don’t know what are the cdn files. I installed wp super cache and I made a test. The test did not reveal any problem.

Post count: 23312

Hello kaoba01,

Please make sure that you have correctly installed the version of the theme and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Before this, please make a full backup to your database because we will try to update the theme version. Also, we need to have CPanel access for more investigations.

Thanks for your understanding!

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