Hi,
Can you please provide some more details related to the css problems, also some screenshots will help a lot.
As far as I know the last theme update do not have problems related to the theme builder. Do you have some problems with it?
Thank you!
I created a few days ago mobile pages with adjusted elements and header/footer sections. As I wanted to create the last few pages (imprint, about us, …) it didn’t work anymore and I received an e-mail that tagdiv composer shows massive errors. I can’t find a dedicated description about the error. The only thing I experience that if I use tag div composer and want to create mobile pages, it basically just copies the page, names it e.g. home – mobile, but the regular page doesn’t refer to it as mobile page and the header/footer isn’t adjusted at it usually has been used to do. Also if I want to change e.g. overlay colors I can’t choose colors from a color palette as usual. It just shows an empty field.
I don’t know what’s going on, but two pages I could fix. The “About Us” page still can’t be adjusted to a mobile version. Also the color adjustment option with color palette in composer comes and goes. page: sherides.de
Is it normal that with this theme you need to do many adjustments in terms of page speed. At the moment it’s horrible what Page Speed Insights show to us.
We found some weird workarounds for most things. maybe not perfect, but works. Final big problem: https://sherides.de/ueber-uns/ This page doesn’t show mobile head. Since I need to create a dedicated mobile page for each page, I thought I just do it here too. Fun fact which isn’t fun: It doesn’t work. Instead of creating mobile page copying the content as usual, it just copies the content to a page called “mobile” which isn’t mobile. I need to fix this asap, but have no idea how.
Hi,
The problem with composer can be from some extra plugins that were/are used, you can make a test using only tagDiv Composer and exiting should look and work normal.
I just checked the ueber uns page an now this seems to be ok -> https://i.imgur.com/EyG6X8U.png
About the pagespeed, this depends on more factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
If you want you can try our guide – https://forum.tagdiv.com/how-to-make-the-site-faster/ also there are many guide on this forum that can help.
Thank you!
Its obviously NOT ok, the header isn’t the correct mobile one (mobile logo needs to be different e.g. like here: https://sherides.de/unsere-partner/). It shows burger, but no content in the menu, so no links. I CANT create a dedicated mobile version as I did via composer with all other pages. Usually I were able to create mobile page of the regular page, than I was able to adjust logo and add the top navigation to the burger menu. As you can see it’s NOT there. So WHY doesn’t it work with this page?
Plus, the social icons on this page do not appear in all browsers, some see Chinese letters others just weird icons which have nothing to do with the social network linked behind. There is something wrong. And we can’t find it. Everyone tells me its something in composer/Css whatever.
Don’t tell, there is no bug with composer.
I just adjusted a text snippet as usual, now the page is a mess : https://sherides.de/ueber-uns/
No Screenshot upload possible, page down. Thanks.
I understand.
Indeed this page https://sherides.de/ueber-uns/ is not look good at all, maybe there are some elements or some extra plugins that are interfering. Maybe you can make a test using only tagDiv plugins and see if the problem persist.
About the icons, it is possible that for some users those to not be loaded, maybe they have something that it is blocking the icons, for me those are looking normal -> https://i.imgur.com/wwryFFe.png
If you agree, we’ll like to take a closer look at those situations. If yes, please make a full backup and contact us via email at contact@tagdiv.com and provide wp-admin access and include the link of this topic to can identify you.
Thank you for your understanding!
CCS issues solved. page is displayed correctly. We still don’t know where it came from. But since we set back php version from 8.0 to 7.4 we were able to reload css and create a correct mobile page. probably the theme/composer has some issues there?
Another thing is, we tried to set up a caching plugin after we recreated all pages and from our side we seemed to ready to publish. But, all plugins seem to create issues. We tried it with the recommended WP Super Cache plugin, but an interesting error is, that on desktop the home page showed up on desktop in mobile version. happened to us due to the fact we use both devices. After turning of caching plugin, the error is gone and everything is loading correctly.
Have you heard about an issue like that before? Any recommendations for caching? We would like to use it since the page is loading already pretty lame.
FYI: We exactly set up the plugin as you recommended it in your forum blog post.
Hi,
Indeed, there were a few users that reported they have some problems using the theme with a php =8 or grater. The strange thing is that this situation is only for some users, for example I use php v8.0.3 and for me is working without any problems -> https://i.imgur.com/IpBbBwG.png
This is quite strange, the WP Super cache should work without problems, if you agree, we’ll like to check this situation, for this, please make a full backup for your website and contact us via email at contact@tagdiv.com provide wp-admin access and include the link of this topic to can identify you.
Also, for the pagespeed you can try our guide from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!
