The latest update broke the home!!! Help us quickly please, we are a magazine/newspaper. We can’t have the home page like this http://www.moviemag.it
Hello,
Please activate the tagdiv Cloud Library plugin and cleat the cache.
Thank you!
Hi, I enable the plugin but immediately deactivate it and the message “the plugin has been disabled because it is incompatible with the new version” appears.
Hello,
Please update the plugins manually, delete the old plugins, and upload them via FTP -> https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ after activate them.
Thank you!
I have followed all the steps but nothing changes. I have 20 editors in a panic (we publish 1 article every hour). I requested a restore from yesterday to get everything back as it was before. Question: Don’t you test before releasing an update? It’s an absurd situation!
Hi,
We tested the version, and the only issue on your website was that you didn’t install a plugin with all the suggestions that I gave you. I don’t know how you made the update; maybe you didn’t deactivate the extra plugins during the update process.
Thank you!
