Urgent: Images not showing up

Posted in: Newspaper
Post count: 82

Hi

Please help. On the site no Images Show up
https://transformations-magazin.com/
Cheers
Hansjörg

Post count: 82

Hi

I called my Caching Plugin Provider. He told me, it is a js-theme issue because a js-loop is not closed
please see here https://imgur.com/a/Qc3m4

I Need to Change the link in my first post to my test-site here https://www.catherine-leichsenring.de/mittelstand/

But you see here, that even the deactivation of the Cache is producing an error in the Output of pics: https://transformations-magazin.com/reset-fuer-die-kannibalisierung-digitalisierung-verstehen/119/

Hope for soon Support

Cheers
Hansjörg

Post count: 20688

Hi,

In many cases this issue has been caused by plugins, theme modifications, code entered in the theme panel, child theme or theme files directly.
But mostly plugins are responsible, some are interfering with the theme lazy-load causing the images to be invisible while still being loaded.
This should not happen, there is no issue in the theme itself by default
https://www.screencast.com/t/BuIVZPaPaynO
https://www.screencast.com/t/Qi7Tzxmk
Try deactivating the lazyload in the theme panel
https://www.screencast.com/t/RMX2l7VUMIC
The check if the problem is solved.

Thanks

Post count: 82

Hi Simion

I know that it Comes in correlation with the Caching plugin. Therefore I first asked the author. He told me there is a bug in your JS code. Did you check the screenshot I sent you?

I already did deactivate the lazyload and the issue is still there

https://transformations-magazin.com/in-einer-komplizierten-welt-fuehrung-einfach-machen/184/

Cheers

Post count: 20688

Hi,

It would not be considered as a bug if the theme by default works as intended, the issue is not happening on a default theme. There are no problems with the images in the actual theme.
We have only tested the theme with WP Super Cache, which works properly and is not causing any issues of such kind
https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Post count: 82

Hi Simion

I understand your Preference for WP Super Cache. But a good WP theme should work with other Standard Caching-plugins as well.

Cheers
Hansjörg

Post count: 20688

Hi,

Other caching plugins or configurations might work as well, I said we tested the theme with WP Super Cache only, which is widely used and it does not create any issues. That is why it is recommended.

Thanks

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.