URGENT! Updated from 10 to 11 and lost blocks

Posted in: Newspaper
Post count: 8

carthagenewsonline.com

I just updated from 10 to 11 and the site is now broken, blocks are not showing up, its just showing the tagdiv code. Setting for some of the blocks were lost. The header went back to just text instead of the logo and ad placement.

Post count: 8

I had to downgrade back to 10 because the site was so messed up and this fixed the issue. I need someone to reach out to me before I upgrade back to 11.

Post count: 27744

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
If the problem persists, please provide a link to your website to check it.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!

Thank you!

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