URGENT: Visual Composer not working

Posted in: Newspaper
Post count: 19

Hi,

I’m having a few problems with visual composer (specifically I can’t find the contact widget as an option anymore).

I just noticed that there is a message at the top of the control panel saying we need to activate our copy of Visual Composer (something that we thought had already been done). When I tried to activate it I got a message from Envato that we have no license.

We do have activated Newspaper themes, and it is my understanding Visual Composer comes with the theme. It does confirm this on your help pages.

I’m trying to update a page really urgently so if you could please help me that would be great.

Ned

Post count: 7909

Hi,

The latest theme version Newspaper 7.5 contains Visual Composer 4.12.1. Please note that the plugin is already licensed to the theme, you don’t need to register it so please ignore the plugin’s warnings. It is also specified in the update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
In the next theme release we will provide the latest version of Visual Composer available on the market and you will be able to update it.
If you have problems with your current version, please make sure you use the version provided with the theme 4.12.1, it is tested and it should work fine.
Let us hoe it goes!

I also see that you are referring to a contact widget, but I’m not really sure what you mean. If you want to create a contact form you will need to use Contact Form 7 plugin.

Thanks!

Post count: 19

Hi,

Thanks for explaining I can ignore the warnings from Visual Composer. I guess that’s not the reason we’re having problems.

I am having problems with the Contact Form 7 plugin you mention. We were using it successfully on one site but it has now disappeared and only a shortcode displays. I’m trying to put a contact form on a second site with have with this theme but no option for a contact form appears in the widget menu.

I can’t see a Contact Form 7 plugin in the premium plugins on the Theme pages. When I search for plugins generally I found one created by Takayuki Miyoshi – is that the one I need?

Ned

Post count: 19

I’m installing Contact Form 7 now and I think that is the reason we’ve been having problems. The plugin seems to have unexplainedly disappeared from a site we have not touched for several weeks.

Post count: 7909

Sorry, but I cannot know why you have/had this issue with the Contact Form plugin!

Thanks!

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