Hi,
We installed your Newspaper theme 5 days ago. Every day the site is getting slower. It takes 30-40 seconds to load. The hosting we use is good. Previously, we used the Mh Magazin theme and the site loaded very quickly, in about 2-3 seconds. The site is located on the domain balkantv.rs.
Hey @nedeljko1,
you need to optimize your theme, use optimization plugins, fonts preferably local and two, no more, convert images to another format.
Hi,
Not a problem with optimization. When we set any theme, the site loads in two seconds. We have a problem with the tagDiv Composer plugin. He has a problem, he slows down the site a lot. Also, when we set PHP version 8.0 or 8.1, the post template is completely white and the menu is frozen (Attached image). We installed Single Post Template – Magazine PRO.
When we set the PHP version to 7.4, then it loads the post normally.
When we turn off the tagDiv Composer plugin all pages are loaded in one second.
Hello!
The tagdiv Composer is the main plugin for this theme and it has a lot of customizations. For example, if you have a lot of elements on a page, then it could load a little bit slower. Our developers are working a lot to improve the page speed in every update.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that the page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, check this useful guide: https://www.xtechkr.com/optimize-newspaper-theme/
Other useful tips here: https://forum.tagdiv.com/topic/%e2%9a%a0-very-slow-image-load-help-needed/
Hope that helps you!
Thank you!
I understand that you need to improve the speed in a few seconds, but this loading time goes over thirty seconds. Google Speed and GTmetrix cannot measure load speed at all.
Do you have a refund option for dissatisfied users?
Hello!
For me it is working. You have 38% performance on mobile and 82% performance on desktop.
You can request a refund here: https://themeforest.net/refund_requests/new and we will approve it as soon as possible and Envato will refund your money.
Thank you!
