VERY VERY URGENT – site problem after update

Posted in: Newsmag
Post count: 94

I just update to the newss version of Newsmag but I got an error
I then restored the last versione but the site isn’t reachable
here the message -> I don’t have wp booster!!!!

what I have to do?

wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_config_helper is not set.
/home/greenpl1/public_html/includes/wp_booster/td_api.php

wp booster error:
Missing parameter: ‘file’
/home/greenpl1/public_html/includes/wp_booster/td_autoload_classes.php
Fatal error: Uncaught Error: Class ‘td_config_helper’ not found in /home/greenpl1/public_html/wp-content/plugins/td-composer/includes/tdc_map.php:662 Stack trace: #0 /home/greenpl1/public_html/wp-content/plugins/td-composer/includes/tdc_main.php(32): require_once() #1 /home/greenpl1/public_html/wp-content/plugins/td-composer/td-composer.php(35): require_once(‘/home/greenpl1/…’) #2 /home/greenpl1/public_html/wp-includes/class-wp-hook.php(286): tdc_plugin_init(”) #3 /home/greenpl1/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /home/greenpl1/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/greenpl1/public_html/includes/wp_booster/td_wp_booster_functions.php(188): do_action(‘td_wp_booster_l…’) #6 /home/greenpl1/public_html/wp-content/themes/Newsmag/functions.php(22): require_once(‘/home/greenpl1/…’) #7 /home/greenpl1/public_html/wp-settings.php(426): include(‘/home/greenpl1/…’) #8 /home/greenpl1/public_html/wp-config.php(93): require_once(‘/home/greenp in /home/greenpl1/public_html/wp-content/plugins/td-composer/includes/tdc_map.php on line 662

Post count: 7

Hi, im having a lot of problemas in my homepage after update!! I dont see any of the grids.

Post count: 94

it seems that the new td composer change or eliminated some block type and all is messed up

some help from TagDiv please?

Post count: 11

Not only that the default (tagdiv composer + lastest news etc) can’t be saved when you switch to it… help guys… would be appreciated.

Post count: 25

I’ve also experienced the same problem, but the problem only occurs in the article pages.

Make sure you have installed all the plugins needed by NewsMag.

If you ever change the theme from NewsPaper to Newsmag, then in the page editor of your article, go to the bottom, in the Post Settings > General > Post Template, you choose the right “style”.

After that try to update. I hope it works.

Post count: 94

The problem affect only pages not post
and seems related to some block not appearing

TagDiv can you help?

Post count: 23312

Hello paologalli,

Did you have installed the theme correctly via FTP way, updated all the required plugins, cleared all the caches and the problem still persist?

Let us know how it goes!

Thanks for the message!

Post count: 94

yes I did Catalin… the strange thing is that I never activated wp boost but the error message is related to it…

now I backup the site but I can’t apply the update

Post count: 94

regarding td composer what’s the best procedure to update it?
disabling it before apply the theme update and then update it or what?

thanks

Post count: 23312

Hello paologalli,

Please keep in mind that the best procedure to update the theme (plugins) is via FTP way. Simply, you should remove the old theme and replace it with the latest one and then, go to the Plugins section and install them from there -> https://www.screencast.com/t/HvaXyZ1r8ojZ -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks for your understanding!

Post count: 94

I did exactly so but then I got that error message above…

Post count: 13

Im also having this error

Notice: Undefined index: Newsmag in /home/melo143/public_html/wp-content/plugins/td-composer/includes/tdc_version_check.php on line 26

Post count: 13

Im also having this error

https://outoftownblog.com/

Notice: Undefined index: Newsmag in /home/melo143/public_html/wp-content/plugins/td-composer/includes/tdc_version_check.php on line 26

Post count: 23312

Hello,


@melovillareal
, @paologalli if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

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