Videoposts do not appear in the mobile version – hola.tv

Posted in: Newspaper
Post count: 6

Hello

We use the theme newspaper on the web hola.tv.

Some time ago, the mobile version doesn’t show the embed videos as video post. The video appears in the version for computers, but not in the smartphone version.

We have removed the Google Adsense ads, thinking that this would be the problem, but it has not.

We have done all kinds of tests and nothing works.

Somebody could help me?

Example

Post count: 27744

Hi,

Please try to use the post template. I think you have hidden the featured image, which is why it is not displayed. You can use a single post template from Cloud Library.

Thank you!

Post count: 6

Hello Anamaria
I don’t know what you mind.

Currently, we use site post templete 11.

You can see the theme panel option here: https://tinyurl.com/22gzshlk

The video appears perfectly in desktop version, but in mobile doesn’t.

Post count: 27744

Hello,

The video is not displayed on desktop https://i.imgur.com/LJVbO6C.png, so please check if you don’t have an object cache -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Post count: 6

Hi, Anamaria
Thanks for your help.

Your example is right, but it’s for other reason. The video plugin didn’t import correctly the url in the cuestom post.

Anyway, I checked all the items mentioned in the post that you’ve told me.

I’m sending you three examples that URLs where the post appears in deskopt, but doesn’t appear in mobile.

We’re using wp-rocket, but now is not actived, traying to solve this problem.

We don’t have any object cache plugin.

Please, check them:

https://hola.tv/videos/celebridades/zooey-deschanel-y-jonathan-scott-anuncian-su-compromiso-luego-de-4-anos-juntos-hola-tv/

https://hola.tv/videos/celebridades/gabriel-soto-pondra-una-pausa-en-su-carrera-actoral-por-motivos-de-salud-hola-tv/

https://hola.tv/videos/celebridades/shakira-y-drake-han-despertado-sospechas-de-un-posible-romance-hola-tv/

As you can see, the post shows the video in desktop, but doesn’t in mobile.

Thanks

Post count: 27744

Hi,

I think that you have a plugin conflict, please let only tagDiv plugins activated, deactivate also, the wp bakery plugin, and check after, because I did a test, and for me works -> https://i.imgur.com/dFurMxn.png

Thank you!

Post count: 6

It was EWWW Image Optimizer.

Thanks

Post count: 27744

Hi,

I’m glad you managed to solve it.

Have a great day!

Viewing 8 posts - 1 through 8 (of 8 total)
The forum ‘Newspaper’ is closed to new topics and replies.