Visual Composer Doesn't Work Even When Updated, Urgent Help

Hello,
I’m running WP Version 4.6.1, Visual Composer broke..I updated it and it still doesn’t work.
Solutions please?

• This topic was modified 9 years by punza.

Delete VC via FTP; do clean install of VC via FTP.
Clear cache on site (if used) and in browser.
Resave permalinks from WP settings panel.
Clear all transients with wp-optimize plugin.

Good luck!

Hello Chris, thanks for your help,
but I do not know what FTP stands for and I have no clue is that done, nor how to clear cach..

• This reply was modified 9 years by punza.

Try theme docs:
https://forum.tagdiv.com/topic/how-to-update-visual-composer/

WordPress docs/codex also useful 🙂

https://codex.wordpress.org/Using_FileZilla

##
if you’re not using a caching plugin on your site, then you won’t need to ‘clear it’ 🙂

##
Google: what does FTP mean

File Transfer Protocol
FTP is an acronym for File Transfer Protocol. As the name suggests, FTP is used to transfer files between computers on a network. You can use FTP to exchange files between computer accounts, transfer files between an account and a desktop computer, or access online software archives.

• This reply was modified 9 years by simchris.

I tried that but not working.. 🙁
I’m downloading Filezilla and will try with it..

• This reply was modified 9 years by punza.

Using File Transfer Protocol, where will I find VC to delete it and re-install it…
In which file..

You download the theme from your Themeforest account to your PC; unzip, and note all the files/folders. Note the /plugins/ folder.

And again, the theme docs are great place to start:
https://forum.tagdiv.com/newsmag-install-via-ftp/

(( I don’t work here; just being helpful. 🙂 ))

• This reply was modified 9 years by simchris.

I know Chris, I’ll try to do what you told me, really appreciate your help.

I followed the steps and all went fine, sill VC isn’t working.

Don’t tell I have to purchase the plugin again..

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look at this and we will get back to your as soon as possible.
Thanks!

Done, I emailed you.

You don’t need a license key for VC, btw.

You want to check this:

I’m still stuck my friend..I contacted the theme’s staff and given them wp-admin and ftp access..Hopefully they’ll sort it out..
Thanks for your help.

Yes, as noted in the theme docs for installing VC, you do *not* need to “activate’ VC, as it’s a bundled version, so you don’t have separate paid license for it — you can ignore the nag screen. With the bundled version you get support with the theme, here; not from the people who make the VC plugin since you didn’t pay for the VC plugin by itself.

So, they do pop up that ‘nag’ screen but you can just ignore it — this *is* noted in the theme docs, btw.

Sorry for confusion.

I don’t work here. But, just ignore the nag. Does not stop the plugin from working with the theme in any way.

HI

Thanks @Chris for your help!

@punza I’ve replied you via email.
Thanks!

Thanks for your help Chris!
Thanks for fixing the issue Andrei!
Cheers