We are not able to view our pages in Visual Composer after we updated to Newspaper 7 yesterday.
Are looking for help to solve the problem – maybe get freelance support on our webpage?
Hello Mogl,
Please ensure that you have fully updated your theme to the latest version of it. Also, please ensure that you have updated your required plugins to the latest version of them (Social Counter ->4.0 and Visual Composer ->4.11.2). Try to clear all your caches and test it again and check how it works for you. Please notice that the Visual Composer is fully tested with our new latest version of the theme and works perfectly.
Hope this helps and let us know how it goes!
Thaks for your understanding!
How do we update social counter (I am not using it can I just delete this) and visual composer? There is no prompt for updating in the backend of wordpress.
thanks
Hello sfeaton,
First of all, please notice that you are using the latest version of the theme (Newspaper 7.1.1) because with it will come bundled the latest version of required plugins (Social Counter 4.0 and Visual Composer ->4.11.2). So, please try to delete your old of them from Plugins Area, like this -> http://screencast.com/t/iBEN025fJP and then you will install these plugins from Theme panel->Plugins Area which comes bundled with our theme, like this -> http://screencast.com/t/cBh15u5sF Try to clear all your caches and now you have updated all these plugins. Please try to do all of these tips only via FTP because this is the surest method for updating. For more information about updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Hope this helps!
Thanks for your understanding!
