I have installed Visual Composer but not work
I followed the directions on alcunem discussions but have not managed to solve the problem
I have only two other plugins that I have disabled
p.s. I regularly use Visual Composer to other sites. But with this site it does not work.
P.P.s. There is no icon in the menu of Visual Composer ‘left. Next to the name (Visual Composer) there is an “x”
p.p.p.s. following topic
https://forum.tagdiv.com/topic/visual-composer-asking-for-activation-2/#post-147468
Please help.
Thank you!
Hello ollabs78,
Please make sure if you have downloaded the latest version of the theme and install it via FTP method because this is the surest method in this regard. Please follow the steps which are presented in our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Keep in mind that the Visual Composer come bundled with the theme packet and this plugin is fully tested with the theme and until now, we do not have any bad reports regarding on its functionality with the theme.
Thanks for your understanding!
Hello,
Check your system status and set it according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Increase the PHP memory.
Thanks for the message!
Hello ollabs78,
Try to make a new clean install from scratch via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Hope this helps!
Thanks for the message!
I have already tried but it does not work, however:
Deactivating and removing both Visual Composer that Newsmag I believe that you do not remove all.
I assume some traces remain: in fact, by reinstalling I find myself already saved the old theme settings.
How can I do to remove everything?
Hello ollabs78,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup configuration. Also, provide there the link to this topic so we can easily identify you.
Thanks for the message!