Visual Composer Not working properly

Posted in: Newspaper
Post count: 5

When I go in to edit the main page of our site there are no options to move items around like there was when I first created the page. We want to move certain sections around and the option is just not there. The only thing we can do is put in our own customer CSS code. The visual composer portion is not working like it is supposed to.

Is that something that has to be purchased separately with the Newspaper theme in order to get it to work?

Post count: 22421

Hello,
There is nothing more to be purchased as the theme provides visual composer free bundled with the theme. However, if you use the mobile theme plugin, there will be 2 editors in your page edit screen. The one at the top is the mobile editor that does not use visual composer. If you scroll down you will see the visual composer editor present and working.
If for some reason this does not work, it probably means you did not update the plugin in which case you need to use this guide to update it: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Post count: 5

When I go to install the package I get this error “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

Post count: 22421

Hi,
Please use this guide to increase the memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
You can check your status here: http://screencast.com/t/8gRabw8m
Thank you!

Post count: 5

Was finally able to get these steps done and it appears to have resolved the issue. Thank you for the great support!

Post count: 22421

Glad it’s working.
Best of luck on your project!

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