Hello, Visual composer that came with the theme stopped working. Always redirecting to the page to pay for it.
Pleas what can be done? i need it to design new pages for my live websites.
Regards.
Hello mohittodarwal,
Please ignore this message and try to install only the plugins that come bundled with our theme, clear all caches and check the results. Please notice that all the plugins which come with the theme have the own license and must not buy anything. Please ensure that you are using the latest version of Visual Composer which come bundled with the latest version of theme. Clear all your caches and test it again.
Thanks for the message!
Hello,
Please i need to update the theme on my live site to the latest one.
If i try, it will erase all my pages.
I dont have envato plugin installed from the beginning, and no matter what i do, my site might go down.
Please help.
Hi,
Please provide more details about the theme version that you use. If you use a recent version then should be no issues with the update. Just please make sure that you make a full backup of you current install(wordpress and database) – https://codex.wordpress.org/WordPress_Backups and then update the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/
After the update you can update also the Visual Composer plugin to the latest version provided with the theme package 4.12.1 – https://forum.tagdiv.com/how-to-update-the-theme-2/
The theme update should not affect the theme or wordpress settings, only if you have custom modifications to the theme files you will need to re-add them.
Thanks!
The current version of the theme is v6.1.
its is how to update without loosing my external changes is what i am worried about. The theme doesnt have auto update configured with it.
Thanks
Hi
The current version of Newspaper theme available on themeforest is V 7.4 , this version also include V 4.12.1 of Visual Composer. Please follow our documentation as Alin indicated in its message.
Thanks!
Hello,
I have updated the theme to the latest version, also the plugins. But my visual composer plugin does not save.
I cant create a new page, i cant edit the existing ones. when ever i click on the save button, it does not respond, i have checked my profile and editor privilege is enabled.
Please help look into this ASAP.
Regards.
Hi,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue.
Please also include a link to this topic so we can identify you.
Thanks
