visual editor

Posted in: Newsmag
Post count: 21

Greetings, I hope all is well. My Visual Editor does not work. It is asking for an update, I thought it would automatically update, but it seems to be asking for more money. Please help.

Post count: 23312

Hello defocusmedia,

Please make sure that you are using the latest theme’s version via FTP way because this is the surest method in this case, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Once the theme has been installed like this, all of the theme’s settings should work as expected. If the problem is til there after this, please provide more details about the issues, give me some useful screenshots so I will be able to provide a more accurate response. Also, ensure that your system status parameters are right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins, try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and check the results.

Thanks for the message!

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