Was committing to purchase this theme a mistake ?

Posted in: Newspaper
Post count: 6

Where is the support how to access it. I have purchased this thinking this is going to make life easy but i am spending more times searching for answers to problems through forums now.

A. Can’t import cloud templates
b. every blog post i click on is giving me the following error

wp_booster error:
td_api_base::get_key : a component with the ID: single_template_8 Key: file is not set.
/home/customer/www/chumarkhan.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

would really appreciate if you can kindly reply please !!!

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

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