Website compromised : need to update newspaper theme eand td-composer plugin

Posted in: Newspaper
Post count: 46
Vairao
#503937
Mar 20, 2024 at 7:03 pm

Hello,

https://www.lotus-tahiti.com has been compromised due to old version of newspaper theme and its td-composer plugin.

Could you please help me to update the theme (9.7.2) ?

Regards,

Post count: 27744
Anamaria
#503957
Mar 21, 2024 at 6:15 am

Hi,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Post count: 46
Vairao
#503991
Mar 21, 2024 at 9:39 am

Hello,

Thanks a lot for your answer. I could update the theme. However, the “Header style” section is no more visible in the theme pane.
Before : https://ibb.co/M1nYqd4
Now : https://ibb.co/WyWDFfy
How to have it back ?

Regards,
Nicolas

Post count: 27744
Anamaria
#503993
Mar 21, 2024 at 10:05 am

Hello,

Please activate the tagDiv Standard pack plugin.

Thank you!

Post count: 46
Vairao
#503997
Mar 21, 2024 at 10:15 am

Thanks a lot !

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