Hi Guys!
This is the 10th time my site crashes in the span of a month and half!
I’m really tired of this website crashing all the time and I’m told the structure is perfectly fine so now I’m wondering why is the website design constantly crashing? I don’t get it, I did absolutely nothing new, the only thing happening are plugin updates and with that is some issue with Newspaper not handling some new plug in or just deciding today it wants to crash. Mind you, I don’t have many plugins set up anyway.
The last issue was the AMP plugin was outdated and caused the website to crash for few days. I understand there can be some conflict But does this excuse a whole website crashing and burning every time for a small glitch in plugin!? I’m so sick of paying to fix it or spending hours and days trying to figure out what happened this time. I tried to use JQuery migrate as suggested last time but that didn’t even work.
Is this a theme issue? Is it my fault ? The site was working and suddenly this happens –> mindfulpump.com
I deactivated all plugins, reactivated tagdiv plugins. Nothing
I tried to restore from a backup, couldn’t restore.
Updated PHP and all plugins. Tried to check with PHP checker, nothing comes out clear either
First question: What happened this time, how can I fix this?
Second question: Is there a way to find a place that list errors occuring in site so I can identify the issue? .. I can’t find the debug file.
Third question: How do I set up a back up template so when it does crash yet again it doesn’t look this bad?
Thanks in Advance
same problem, this is fuxking xxxx
I have mailed them 4 days ago and no reply until now while there are 7 months of after sale service.
Too bad.
Hello!
I’m sorry that you faced so many problems with your website using our theme.
It is weird how can be a website crashed by doing nothing, so we need to inspect this problem and find a solution because this is not something we implement to happen so often. We need to see if all our requirements for using this theme are respected also: https://forum.tagdiv.com/requirements-for-newspaper/
So, after a long inspection we could know exactly what is the problem in your case, that’s why please contact us at contact@tagdiv.com and provide wp-admin and Cpanel access, paste a link to this topic.
For a full backup, I recommend you to contact your web hosting provider and ask them to do it safely for you.
Thank you for understanding!
