Hello,
I tried to import a pre-build website from your library, but it doesn’t work. The website has default template.
Can you assist me with demo importing?
Hello!
Please make sure you have installed Cloud Library and TagDiv Composer plugin.
Normally, this need to work like in this video: https://www.screencast.com/t/c3rExfqkjq2
Let me know about your results!
Thank you!
I have installed the plugins. Here you can find a screnshot with an error when i trie to follow the exact steps like in the video
Hello!
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
I tried everythin you recommended. Still not working
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you !
