Website down: fatal error after upgrade to v6.3.3

Posted in: Newspaper
Post count: 53

Hey guys,

Found some time to finally upgrade my theme, but I lacked to backup my files before doing so. And of course now the website is full of errors. This is completely my fault but still I hope you guys can help me out! 🙁

Source: http://www.gadgetgoeroe.nl

Log:

– Updated the files to V6.3.3.
– I think it was on V4.x, not sure though.
– Ran the script for v4 to V6. That managed to reappear the header logo.
– Tried to change some blocks in the visual composer, nothing happened.

Error message:

Fatal error: Call to undefined function vc_column_offset_class_merge() in /home/deb62085/domains/gadgetgoeroe.nl/public_html/wp-content/themes/Newspaper21/vc_templates/vc_column_old.php on line 22

What do I need to do? Any help is much appreciated, thanks!

Roeland

Post count: 53

It’s worse now:

Warning: require_once(wp_booster/td_config.php) [function.require-once]: failed to open stream: No such file or directory in /home/deb62085/domains/gadgetgoeroe.nl/public_html/wp-content/themes/includes/td_wordpres_booster.php on line 9

Fatal error: require_once() [function.require]: Failed opening required ‘wp_booster/td_config.php’ (include_path=’.:/opt/alt/php53/usr/share/pear:/opt/alt/php53/usr/share/php’) in /home/deb62085/domains/gadgetgoeroe.nl/public_html/wp-content/themes/includes/td_wordpres_booster.php on line 9

I really have no clue how to fix this.

Post count: 53

I found a (very old) backup.. restored that and at least the site is back online. I will follow the exact instructions for upgrading from V4 to V6. This topic can be closed.

Post count: 7909

Hi,

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings, will change the shortcodes. Unfortunately you will have to re-add your widgets in the sidebars as some of them may not be imported or don’t exist anymore, also they will become inactive.
Also that latest version is 6.4, so you can update to this version(we added more features in this version).

Hope that the new version will work properly!

Post count: 53

thanks for the reply, I will try this in the next days. Wish me luck 😉

Post count: 7909

Good luck 😀

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