dear support,
I have updated my sites theme from 10.3.3 to 10.3.5 and the update was done through WordPress update. Everything ran successfully but I now have errors on my pages. Every time I do an upgrade I get the same errors. It looks to be linked to the home page logo, but the logo is well within the expected size limits, so I have done nothing wrong.
Please can you investigate urgently, as its really frustrating to break the theme every single time an update happens
Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Warning: getimagesize(): Failed to enable crypto in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Warning: getimagesize(https://www.kentnews.online/wp-content/uploads/2020/04/kentnews_logo_small1.png): failed to open stream: operation failed in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Hello !
For Warning: getimagesize, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.
Thank you for your understanding!
Hi I dod not understand the php.ini option as it is not an external link, my logo is held directly on my site, so is a local image?
Hi chicky365,
I think that the problem is all about the allow_url_fopen = On just make a test and see if the error is still there or not;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Hi, My host has made the changes as follows, but the errors still persist?
As requested, I’ve added “allow_url_fopen = on” to your .user.ini file, which is functionally identical to the php.ini file, so that should’ve now applied the change you’re looking for. If you’re still seeing the error message I’d recommend querying this with the developer again to see if they can find anything else in the site build that may be causing issues.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
