Hello,
I have been experiencing series of hanging issues on my website when I enabled the load more blog post from the Tag div composer. My website just hangs when scrolling down the posts. Please kindly assist me to solve this.
Regards.
Hello @GraphicsPool!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Thank you Bettina.
Here is a link to loom recording where I have shown this problem on my website
https://www.loom.com/share/cdbd0d616bd3461f988953d2d4899d19
Looking forward to reading back from you soon.
Thank you.
Hello @graphicspool!
First of all, deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Hello Bettina.
I have deactivated all other plugins on my website except TagDiv plugins. It is rather still unfurtunate that this isse still persists and it is even worse now as the hanging starts just when the next post is about to load.
As well, when I scroll towards the footer, it hangs there too.
Hello @graphicspool!
We should investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
