I actvated the plugin withe de new version but the website https://rubenguajardo.mx/ crashes. Only with this plugin. All of the wordpress has been updated.
I shared via URL the screencapture: https://rubenguajardo.mx/wp-content/uploads/2024/03/rubenguajardo-tagDivcomposer-1.jpg
I remain attentive to a prompt solution.
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate, delete, and reinstall the tagDiv composer plugin from Newspaper plugins and clear all cache. Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
I did everything you told me but still with the same error, activate debug mode so you can help me review the error. The requirements are the corrects:
PHP Version 8.0.30
WP Memory Limit 256 MB
PHP Execution Time 0
PHP Max Input Vars 2000
The error shows the mode debug is the following:
Fatal error: Uncaught Error: Call to undefined function iconv() in /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:5186 Stack trace: #0 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_css_res_compiler.php(58): mb_detect_encoding(‘{“all”:”55″,”po…’) #1 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_slide.php(937): td_css_res_compiler->load_settings(‘td_block_slide:…’, Array) #2 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_block.php(1630): td_block_slide->get_custom_css() #3 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_slide.php(957): td_block->get_block_css() #4 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): td_block_slide->render(Array, ”) #5 /home/rubenguajardo/public_html/wp-includes/shortcodes.php(433): td_global_blocks::proxy_function(Array, ”, ‘td_block_slide’) #6 [internal function]: do_shortcode_tag(Array) #7 /home/rubenguajardo/public_html/wp-includes/shortcodes.php(273): preg_replace_callback(‘/\\[(\\[?)(td_blo…’, ‘do_shortcode_ta…’, ‘[td_block_slide…’) #8 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/includes/tdc_composer_block.php(220): do_shortcode(‘[td_block_slide…’) #9 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/includes/shortcodes/vc_column.php(407): tdc_composer_block->do_shortcode(‘[td_block_slide…’) #10 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): vc_column->render(Array, ‘[td_block_slide…’) #11 /home/rubenguajardo/public_html/wp-includes/shortcodes.php(433): td_global_blocks::proxy_function(”, ‘[td_block_slide…’, ‘vc_column’) #12 [internal function]: do_shortcode_tag(Array) #13 /home/rubenguajardo/public_html/wp-includes/shortcodes.php(273): preg_replace_callback(‘/\\[(\\[?)(vc_col…’, ‘do_shortcode_ta…’, ‘[vc_column][td_…’) #14 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/includes/tdc_composer_block.php(220): do_shortcode(‘[vc_column][td_…’) #15 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/includes/shortcodes/vc_row.php(1177): tdc_composer_block->do_shortcode(‘[vc_column][td_…’) #16 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): vc_row->render(Array, ‘[vc_column][td_…’) #17 /home/rubenguajardo/public_html/wp-includes/shortcodes.php(433): td_global_blocks::proxy_function(Array, ‘[vc_column][td_…’, ‘vc_row’) #18 [internal function]: do_shortcode_tag(Array) #19 /home/rubenguajardo/public_html/wp-includes/shortcodes.php(273): preg_replace_callback(‘/\\[(\\[?)(vc_row…’, ‘do_shortcode_ta…’, ‘[vc_row full_wi…’) #20 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/includes/tdc_composer_block.php(220): do_shortcode(‘[vc_row full_wi…’) #21 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/includes/shortcodes/tdc_zone.php(771): tdc_composer_block->do_shortcode(‘[vc_row full_wi…’) #22 /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): tdc_zone->render(Array, ‘[vc_row full_wi…’) #23 /home/rubenguajardo/public_html/wp-includes/shortcodes.php(433): td_global_blocks::proxy_function(Array, ‘[vc_row full_wi…’, ‘tdc_zone’) #24 [internal function]: do_shortcode_tag(Array) #25 /home/rubenguajardo/public_html/wp-includes/shortcodes.php(273): preg_replace_callback(‘/\\[(\\[?)(tdc_zo…’, ‘do_shortcode_ta…’, ‘[tdc_zone type=…’) #26 /home/rubenguajardo/public_html/wp-includes/class-wp-hook.php(324): do_shortcode(‘[tdc_zone type=…’) #27 /home/rubenguajardo/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘[tdc_zone type=…’, Array) #28 /home/rubenguajardo/public_html/wp-includes/post-template.php(256): apply_filters(‘the_content’, ‘[tdc_zone type=…’) #29 /home/rubenguajardo/public_html/wp-content/plugins/td-standard-pack/Newspaper/page.php(51): the_content() #30 /home/rubenguajardo/public_html/wp-includes/template-loader.php(106): include(‘/home/rubenguaj…’) #31 /home/rubenguajardo/public_html/wp-blog-header.php(19): require_once(‘/home/rubenguaj…’) #32 /home/rubenguajardo/public_html/index.php(22): require(‘/home/rubenguaj…’) #33 {main} thrown in /home/rubenguajardo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 5186
Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Did you sort this?
I have the exact same problem.
// Jakob
Hello Jakob!
Please contact us via email and provide all the required information, so we can check the issue you have there and try to help you.
Thank you!
