Hi,
When i changing the Instagram ID on Instagram Widget its not working for me at that time i getting this error “Instagram data is not set please check the ID”. My id is working this my Instagram url https://www.instagram.com/eoindia/. Now my site showing old instagram on that instagram i have no posts but on mysite instragram showing post from old instagram ID. its weird please check and solve the issue.
This is my site : https://eoindia.com/
Same here. Any solutions?
Support:
The problem is known. You can either fix it yourself: https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
or waiting for the official update (as promised – after the holidays), where this error will be fixed.
When the next theme update is available ??
That code update is not working for us!
Hi,
The update will contain the same solution, the same modifications will be made in the theme Instagram file and counter plugin files.
@Talent10 Make the modification for the Instagram widget or counter plugin and then clear all caches, website caches, browser caches, CDN if used. The widget will work
– https://www.screencast.com/t/TeHWqCcIM9Qy
Hi thanks for your reply i updated the Instagram widget code now the Instagram widget is working fine.But i updated the social counter code and changed Instagram User name into eoindia (https://www.instagram.com/eoindia/) then followers count is showing 0 its not correct. How i solve that issue .
The counter works fine, but you have to give it some time to update: https://www.screencast.com/t/UPMkRPhwJ8
It is not a live count and is affected by cache.
Thanks.
