Hi. I a having a problem with creating a case study..I am using momentum plugin. When I try to add a new case study, I get an blank page… see image https://app.screencast.com/SSWclVsGWR4TB . and this is what I get see image https://app.screencast.com/4W14N7xaZFzEv
Hi. Thank you for reply. Here is a image with console https://app.screencast.com/bANJJ7l0kB07s – this is what I get when pressed Case Studies -> Add New.
Hello @iceline!
This is an error from Gutenberg plugin. Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello. I deactivated all the plugins except the Momentum PRO Plugin and tagDiv Composer. I Also I cleared the cache. It seems like that did not fix my problem. I get the same blank screen when I trying to add a new Case Study. Please help me resolve this.
Also, here is the console screen shot that I am getting in the blank page https://app.screencast.com/gGhzeTnwZVdRR
Hello @iceline!
Strange! Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and check this issue.
Thank you!
