While installing plugins, wordpress crashes due to a critical error.

Posted in: Newspaper
Post count: 2
tolgajoy
#341550
Apr 17, 2020 at 1:20 am

Hello, I start the installation of reauired plugins with a single click on the newspaper welcome screen that opens after the theme installation is over. I get Ajax error warning first, then the site crashes. It gets better when I delete plugin folders from ftp. I tried manual installation. The result is generally the same. I have been able to install many plugins by trying many times but it definitely crashes when the Standard pack is installed. Please check.

  • This topic was modified 6 years by tolgajoy.
Post count: 18283
Vlad S
#341923
Apr 21, 2020 at 9:02 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 18283
Vlad S
#341924
Apr 21, 2020 at 9:02 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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