Hi, I recently moved my hosting server from Singapore to US, but now I can not view my front end. Is just blank white, but I can access my admin area without any problems. I try disabling all plugins but still no show.
I try changing with other themes and it shows, so I decided to re-install the Newspaper theme again by uploading it through my Cpanel, but I got this notification.
I try using FTP and after I finished uploading it, the zip file just gone again.
At the moment, one thing I noticed is that the Newspaper theme panel is currently missing. This is what my admin area looks like now
Please advise and thank you.
False positive. Best to install clean version downloaded from ThemeForest account, then unzip on hard drive, and FTP to new server setup, along with updated plugin(s).
Do I have to delete the current Newspaper theme or just copy and paste it all using FTP? Thanks
I did as you advised, I uploaded all the theme files and the plugins using FTP without any failed transfer, but I still got blank.
My FTP upload result with zero failed transfer.
Please advise. Thank you
I’ve been trying to solve this matter alone for hours now. I read some articles about WSoD on WordPress and some offer solutions by increasing memory limit in wpconfig.php. I tried it but no result. I also turn on the WP_DEBUG from false to true, but it also did’t show any error.
Just now I tried to delete the themes from Admin so I hope I can re-instaled it again, but it said the theme doesn’t exist. Image
I don’t know where to look now. Please help. Thank you.
Hello,
It’s best to use ftp as the latest version of wordpress created this issue where you are not able to delete any theme at all from the admin panel. Please use ftp and delete the theme and install it again using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ (choose the ftp method)
Thank you!
Hello Bogdan,
Its actually not caused by the theme but the web hosting turn on a virus file scanner called ClamAV, which detect some file in the themes zip file as virus. The specific part that get rejected is the theme panel under the dashboard. So no matter how many times I uploaded the unzip files through FTP, it will not work.
Well everything is okey now.
Thank you!
