White screen of death on post/page edit (Newspaper v10)

Posted in: Newspaper
Post count: 16

Hi

Unfortunately when I try to edit a post (post or page) I get a blank screen.
Deactivating tagDiv Composer plugin removes this problem (but breaks layout on the frontend of course).

I have recently updated the plugins and WordPress but everything was fine last night (after those updates).

Thank you for any advice you can give.

Post count: 623

This is known issue in Newspaper 10 that is already fixed in Newspaper 10.1.

Please Update your theme to Newspaper 10.1

Hope this will help you,
Thank you for your understanding.

Post count: 16

Ah! Thank you. Envato emailed me about an update but the version numbers are not shown and I thought it was just the 10.0 update (because it was so soon after 10.0). I will update straight away. Thank you so much for your fast reply.
Andrew

Post count: 2

Is there a way of updating the theme without losing all the design changes – I did that last week for Newspaper X and everything disappeared and it took ages to redo it.
Thanks
David

Post count: 18283

Hello !

From Newspaper 10 to 10.1 you can follow the simple upload tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/ This should work without any problems.

Thank you !

Post count: 51

Hello, i use 10.1 and i still have this issue

Post count: 623

Remove all tagDiv plugins and reinstalls them by going newspaper theme’s welcome page. Hope this will help.

Post count: 51

Thanks a loooot it worked !!

Post count: 623

Glad, I was able to help.

Post count: 51

Update : doesn’t work anymore, no longer able to edit post or create new ones, and we are a lot of people in that situation only because of the tagdiv, please do something

Post count: 15

I just realized that there is Newspaper 10.1 version which fixes this issue.
I got this update information over email around 11th November (it does not show immediately that it’s v10.1, only after installation, it does so I simply missed this update).

I just re-installed the theme and now can edit posts/pages.

Post count: 51

I have installed 10.1 and it didnt fix the problem for me

Post count: 623

@azulita

Delete all tagDiv plugins and reinstall them from WordPress Dashboard >> Newspaper >> Welcome

Hope this will help.
Thank you for your understanding.

Post count: 51

Yes i did again as you already told me earlier in this post and it works for now but now i have some problemes creating or editiong posts because i can’t create new blocks, or if i try to edit a post it deletes all

Post count: 18283

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 141

Similar issue here and I’m using a fresh build of this theme (not upgraded) I just get a spinning wheel but I am unable to edit home page

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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