White screen when Plugins activate

Posted in: Newspaper
Post count: 5

Hello,..
I have done a theme update and when the required plugins are activated the site stops working and the white screen is shown. deactivating the plugins makes the site work again.

My Website is plusodontologia.com

Post count: 5

Detalles del error
==================
Se ha producido un error del tipo E_ERROR en la línea 2727 del archivo /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php. Mensaje de error: Uncaught Error: Call to undefined function iconv() in /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:2727
Stack trace:
#0 /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_css_res_compiler.php(54): mb_detect_encoding(‘{“all”:{“margin…’)
#1 /home/plusox15/public_html/wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_content.php(219): td_css_res_compiler->load_settings(‘tdb_single_cont…’, Array)
#2 /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_block.php(321): tdb_single_content->get_custom_css()
#3 /home/plusox15/public_html/wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_content.php(355): td_block->get_block_css()
#4 /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): tdb_single_content->render(Array, ”)
#5 /home/plusox15/public_html/wp-includes/shortcodes.php(343): td_global_blocks::proxy_functi

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 5

Many thanks for answer.

I have deactivated all the plugins and the site works. I activate only the TagDiv plugins and the site stops working. In the error code you can see that something happens with the TagDiv plugins, .. All system requirements seem to be fine and the site is still not working.

Detalles del error
==================
Se ha producido un error del tipo E_ERROR en la línea 2727 del archivo /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php. Mensaje de error: Uncaught Error: Call to undefined function iconv() in /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:2727
Stack trace:
#0 /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_css_res_compiler.php(54): mb_detect_encoding(‘{“all”:{“margin…’)
#1 /home/plusox15/public_html/wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_content.php(219): td_css_res_compiler->load_settings(‘tdb_single_cont…’, Array)
#2 /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_block.php(321): tdb_single_content->get_custom_css()
#3 /home/plusox15/public_html/wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_content.php(355): td_block->get_block_css()
#4 /home/plusox15/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): tdb_single_content->render(Array, ”)
#5 /home/plusox15/public_html/wp-includes/shortcodes.php(343): td_global_blocks::proxy_functi

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

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