Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using a proper host.
Thank you!
I have done that but yet no changes
I have done that but yet no changes
As shown above my comments after clicking on theme panel and done with necessary settings now to save it I will have to wait for all 24 hours and it will never tick that I saved it. The tag div composer also on the side also always save at times but show error code at times . Please I need your assistance on this I have done all the requirements per instructions and it green indicated so I still don’t know what to do and my host is bluehost and I have no trouble with my host then why is it configurable please try respond on time because you’re replying lately.
This looks fustrating close to 24hourd I purchase the theme and I can’t use it especially on them panels and composers even the demo Content I can’t reedit it using td_composer or theme panel saving everything is just making me worried.
Hi,
Please note that we try to answer to as many topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM), we start from the oldest to newest, once that is set a new reply in a topic this will be move the new topics, therefore it can take some time until we get back to your topic.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please make a full backup to your website and database and
send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Same here. Often the composer save process never seems to complete. The save icon just keeps spinning.
As there is no other way to set background and text colors in a template, this is a ‘deal-breaker’ for me.
Hi BarefootWarrior,
Just make sure that you have set all the theme settings as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ if the problem still persists, please please check the plugins, in some cases these can interfere with the theme and provide this kind of problems.
Thank you!
