What could be causing mobile version not to load/render posts on any phone or in chrome developer tools? The server is running nginx. No issue with apache/phpfm.
thanks!
Hi, the problem is with the posts or pages? because if is with the pages, it can be from mobile theme plugin, when you are using this plugin you need to set the mobile page content in mobile editor, you can check more in our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/
If there is still a problem, please provide me a link where I can inspect it.
Thank you!
Hello. It is only happening in responsive mobile viewport for posts list (infinite or paginated). No issue on single post and no issues with any of the pages. We do not use the mobile theme.
Thank you!
Hello. Can you pls advise? I couldn’t get the link to load properly on mobile since you last posted.
https://preprod.stail.ph/category/newsfeed/
Thanks
I created a page instead and the same issue with mobile viewport not rendering properly.
https://preprod.stail.ph/newsfeed/
Anyone? Can we get at least 2 replies from support per day?
Hi,
Please do not reply multiple times in topic, will only delay the time until you get the answer, we answer in topics from oldest to newest, also please check our support hours.
I just checked the links and it works, but a few times the website blocked. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
