Woocommerce empty cart issue with "tagDiv Composer" plugin

Posted in: Newspaper
Post count: 8
javierjc1010
#358376
Jul 31, 2020 at 5:11 am

my site is http://www.zippikids.com
every time i enable “tagDiv Composer” plugin empty cart issue starts..
I disabled all plugins except for Woocommerce and it worked good.. Then i only enabled “tagDiv Composer” plugin and the empty cart issue comes..

When a customer adds a item to cart and goes to view cart it says empty cart.. after 4-5 mins if you refresh page the cart has products.. Try it with Incognito/ in-private browsing.

Please help me.. i am loosing lots of customers.

Post count: 18283
Vlad S
#358448
Jul 31, 2020 at 3:34 pm

Hello !

This is due to low requirements meet and cache issue. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Post count: 8
javierjc1010
#358476
Jul 31, 2020 at 5:45 pm

I am using managed hosting and have checked that all the requirements are met. Please help me..

Post count: 8
javierjc1010
#358477
Jul 31, 2020 at 5:45 pm

I am using managed hosting and have checked that all the requirements are met. please provide a solution

Post count: 18283
Vlad S
#358597
Aug 3, 2020 at 10:21 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

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