woocommerce Fatal error

Posted in: Newspaper
Post count: 19

http://www.3sesenta.com/

Fatal error: Call to undefined method td_page_generator::wrap_start() in /homepages/9/d484838849/htdocs/public_html/web/wp-content/themes/Newspaper/woocommerce.php on line 61

Newspaper V 7.0.1
WP Versión 4.5.2

Post count: 23312

Hello zetacomunicacion,

What version of the theme are you using? The woo commerce file is no longer present in the current version as it’s been divided into single-product and archive product. Please make sure you have the latest theme installed https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure your woo commerce plugin is up to date.

Hope this helps and let us know how it goes!

Thank you!

Post count: 19

I see that in the last update in WooCommerce folder there are two files (single-product.php and archive-product.php) that plugin directory must be placed?

Post count: 19

WooCommerce Versión 2.5.5
Newspaper V 7.0.1
WP Versión 4.5.2

Post count: 23312

Hello zetacomunicacion,

I have checked you website and I saw your errors which you get when you access your page. So, please notice that this error appears because the theme calls a function from woo commerce which was removed from Newspaper 6. Please try to do a backup only via FTP because this is the surest method for updating (you will have to remove the oldest version and try to install the new version), clear all your cache and please ensure that your theme has right updated to latest version. For more information about update, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 19

for the update I did according to instructions “How to update the theme” and I did it via FTP.
How I can do now to fix it? I I erase WooCommerce plugin and I reinstall?

Post count: 23312

Hello zetacomunicacion,

Yes. Please try to delete the old version of your Woo Commerce and re-install it on your side, clear all your caches and test it again and check the results.

Hope this helps!

Thanks.

Post count: 19

now gives another error and does not let me in the administration

Parse error: syntax error, unexpected ‘pub’ (T_STRING), expecting function (T_FUNCTION) in /homepages/9/d484838849/htdocs/public_html/web/wp-content/plugins/woocommerce/woocommerce.php on line 479

Post count: 23312

Hello,

I assume that you cannot access your wp-admin for your website and you will get this errors. I have checked on my side and the wp-admin seems to be available, as you can see here -> http://screencast.com/t/XwNfGeNm6 Also, please ensure that you have right and fully updated your theme via FTP to the latest version of it in order to achieve best results.

Thanks.

Post count: 19

You have access because I deleted the plugin. I gave the error that you have indicated above.
I updated the latest version and uploaded by FTP. What I can do?

Post count: 23312

Hello zetacomunicacion,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can inspect it closer your setup page. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!

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