WP 5.3: tagDiv Composer plugin creates a serious error (blank page)

Posted in: Newspaper
Post count: 36

Hello,

with WP 5.3 the tagDiv Composer createsa serius error: blank page if i want modify an article or write a new article.

If i deactive tagDiv Composer all goes well and i can use the editor.

I have deactive all plugins and I have done a lot of tests, but the problem is only created by the tagDiv Composer plugin.

Thank you, kind regards,
Francesco

Post count: 18283

Hello !

This issue should be fixed in the Newspaper 10.1 Update, Please update to Newspaper 10.1 and let us know if the error is still there.

Thank you for your understanding !

Post count: 36

Hello Vlad,

i have downloaded now the new zip file of “Newspaper” from my account, but i have a question please: in which folder should I go to replace the files?
1) here? /www.tuttosullegalline.it/newsite/wp-content/themes/Newspaper
2) or here? /www.tuttosullegalline.it/newsite/wp-content/plugins/td-composer/legacy/Newspaper
3) or here? /www.tuttosullegalline.it/newsite/wp-content/plugins/td-standard-pack/Newspaper

I’m little confused…. 🙁

Thank you very much, kind regards,
Francesco

Post count: 18283

Hello !

Please follow our tutorial in order to learn about the update properly: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Post count: 36

Hello Vlad,

sorry, i have updated to 10.1 but the problem persist! I’m not be able to modify article or write a new article.

Thank you, regards.

Post count: 40

HI I’M ALSO HAVING THIS ISSUE. I have version 10. It all worked fine until today when I tried to post.
Can’t do a thing.
However, if I deactivate the tagdiv Composer I am able to post, but then we loose all the visual layout on the front end.
Is there a workable solution to this? I need one ASAP.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 36

Hello Vlad,

i have sent now all login data and credential.

Thank you very much, regards,
Francesco

Post count: 36

Hello Vlad,

there is some news please?…

I have seen that if i activate the “Classic editor” plugin i can modify and write article. The problem is only with Gutenberg editor.

Is it a problem for your debug in my website if i activate “Classic editor”? If yes, can you tell me please when you have finished the debug? Thank you very much.

kind regards, Francesco

Post count: 36

Hello Vlad,

now, seem all goes well! What’s the problem?

Thank you very much,
Regards,
Francesco

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