wp booster error

Posted in: Newspaper
Post count: 9

Hello, after updating my homepage there is error. I tried to reinstall theme, restore template settings, deactivate plugins but nothing help.

wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_page_generator_mob is not set.
/home/www/improovio.com/subdomains/www/wp-content/themes/Newspaper/includes/wp_booster/td_api.php

wp booster error:
Missing parameter: ‘file’
/home/www/improovio.com/subdomains/www/wp-content/themes/Newspaper/includes/wp_booster/td_autoload_classes.php – See more at: http://improovio.com/#sthash.np3cyFfl.dpuf

In server error log, there is:
[09-Mar-2017 16:31:58 UTC] PHP Fatal error: Class ‘td_page_generator_mob’ not found in /home/www/improovio.com/subdomains/www/wp-content/themes/Newspaper/mobile/page-pagebuilder-latest.php on line 71

I am not on mobile.

Server ip is 95.168.192.122

Post count: 22421

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If this does not fix it, please try to reinstall the theme via ftp using this guide: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Post count: 9

I have tried all of this. Ok, I will do it again and let you know.

Post count: 9

OK, i did it and it is still same. I clean all the database, reinstall, import theme setting (exported from older theme version), set homepage (template Pagebuilder + latest articles + pagination) and set that page as a main page. Then the problem starts again.

wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_page_generator_mob is not set.
/home/www/improovio.com/subdomains/www/wp-content/themes/Newspaper/includes/wp_booster/td_api.php

wp booster error:
Missing parameter: ‘file’
/home/www/improovio.com/subdomains/www/wp-content/themes/Newspaper/includes/wp_booster/td_autoload_classes.php – See more at: http://improovio.com/#sthash.RGzIJh0t.dpuf

I tried to switch the homepage as a latest posts and it works. The problem is somewhere in pagebuilder or theme settings. But what is strenght is that it works before. Just update of homepage (page content) broke it, and now, it doesnt work anymore.

Post count: 9

Probably, that is problem with old settings (imported), I did it again without that and it is working now. But, there is tons of settings, better to get it import. Can you help?

Post count: 9

No, that was to early… It is still same. Now I started from new instalation, new theme, add everything and when I switch main page to tepmlate Pagebuilder + latest articles + pagination it drops again.

wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_page_generator_mob is not set.
/home/www/improovio.com/subdomains/www/wp-content/themes/Newspaper/includes/wp_booster/td_api.php

wp booster error:
Missing parameter: ‘file’
/home/www/improovio.com/subdomains/www/wp-content/themes/Newspaper/includes/wp_booster/td_autoload_classes.php – See more at: http://improovio.com/#sthash.XZ6RwIuZ.dpuf

Post count: 9

Please help.

Post count: 22421

Hello,

Pleas switch to the main theme as I suspect you use a child theme and you have pagebuilder + latest articles in the child theme. This will not work from the child theme so please do not use that file in the child theme.
If this is not the issue please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Also provide ftp access and a link to this topic so we can identify you.

Thank you!

Post count: 9

Hello probably that is problem. Now it works, when I switch it to non child theme. But it is real problem, we need child theme, because there is many changes and in future we will have to update your theme. Can you recommend us what to do? Without child theme it is not proper way. Thank you.

Post count: 23312

Hello martinhenych,

Unfortunately, our theme does not have checked with the child theme and speed booster, sorry! The Speed Booster is optimized only for Main Theme. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelnacer.developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

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