I have an issue with I can not open “Edit Content” when using a “Column Text” or other text edit, the editor just keeps spinning. I diagnosed that it is a compatibility issue with Gravity Forms, if I disable then I can open with no problem, I assume it is related to a Gravity Form block that doesn’t load when the WP Edit tries to open. I have messaged Gravity Forms, but thought I would mention it here in case others had the same issue and any suggestion on how to disable or “correct” the issue.
Hi,
That would mean there is a conflict with that plugin. The issue you mention can have other causes as well, but usually it is a plugin conflict however. I don’t have a solution I can provide unfortunately. Maybe you can try a different plugin to create the forms, if that is possible.
Thank you!
Hi Joseph,
Our developers always follow WordPress team best practices, so is pretty rare to see our plugin being the real cause for an issue like the one you’re describing. A bad implementation of TinyMCE outside of the usual place (the default WP post/page edit screen) is more likely to be the cause of the issue. Don’t take me wrong, I don’t want to blame anyone, but for example, Elementor has several blocks where TinyMCE is also implemented, and I can’t replicate any issue with Gravity Forms and these Elementor blocks. This says to me when TinyMCE is correctly implemented there are no issues.
Also bear in mind, an issue caused by Gravity Forms on TinyMCE would affect to any instance of TinyMCE, including the default post/page edit screen. I can’t replicate any issue with TinyMCE in a default WordPress installation, and we don’t have any other active ticket of customers having issues with TinyMCE and Gravity Forms. So the issue seems to be isolated to your theme builder.
In addition to that, bear in mind that you have many Gravity Forms add-ons enabled, so when you disable Gravity Forms all these add-ons are nonoperational. So disabling Gravity Forms would also disable potential issues caused by any of the add-ons.
I would recommend you to use the troubleshooting mode provided by the WordPress team official Health Check & Troubleshooting plugin, it will allow you to perform the test easily disabling things only for your logged in user only, not for your visitors. Please check the following documentation page for detailed instructions: https://docs.gravityforms.com/conflict-testing-using-health-check-plugin/
Hopefully that will help you to perform more testing without affecting your users.
Regards,
__________________________________________
Samuel Aguilera
Gravity Forms Support Engineer
https://www.gravityforms.com
Hi elvisfrog,
Unfortunately the Gravity Forms is not a free plugin, therefore I can not make any check with it to can provide a perspective or a possible solution, sorry!
As a suggestion, that sometimes solve some problems like this one is to add this code -> in .htaccess -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you for your understanding!
Thought I would update this as I tracked down the issue I had with compatibility with Gravity Forms and TD Composer, it was related to a 3rd party plugin by JetSloth “Bulk Actions Pro for Gravity Forms” when I disable this plugin no issues. So something in that plugin is causing the issue.
