WP Editor loads forever

Posted in: Newspaper
Post count: 3
simplec18
#337767
Mar 29, 2020 at 9:05 pm

Hi,

So I want to put Contact Form 7 on one of my page, but everytime I want to edit the content using WP Editor in ‘column text’ it just loads forever, just some circle keeps spinning, any advice?

Error

Thanks

Post count: 3
simplec18
#337788
Mar 30, 2020 at 8:02 am

Error 404

Check the network browser, get this error message

Post count: 18283
Vlad S
#337923
Mar 30, 2020 at 3:48 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 3
simplec18
#339157
Apr 4, 2020 at 10:39 am

Hi,

Thank you, it fixed that problem but I got another problem.

Everytime I edit something, it’s always kinda fail to load ‘my edit’.
So I only can done 1-5 editing, then it start to fail, clicked save but it’s just spinning, then I need to reload to start editing again. Sometimes my edit was gone, so I need to redo everything.

I already do as in the documentation and turn off plugin except tagdiv ones.
Any solution?

td error load

can't save

error1

error2

error3

Post count: 18283
Vlad S
#339319
Apr 6, 2020 at 10:32 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– Include the API too

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

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